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Rosehill Industrial Estate, Ballinacurra, Midleton, Co. Cork.

Advanced Elements General FAQs

Use and Performance:

Your center of gravity is lower in our kayaks, which results in a nice feeling of stability when paddling. Instead you can focus on the nature surrounding you, or fishing, or even just soaking up the sun. This allows more room for gear on an extended paddle trip. The majority have a tracking fin on the bottom as well as a skid plate for running ashore. The fin helps keep the kayak going straight and the skid plate provides additional durability when beaching the kayak. These boats are great for lakes, bays, marinas, mild rivers but always be familiar with your surroundings, and thoroughly read and understand all instructions and cautions.

Frequently Asked Questions:

How do I remove the kink from my main tube?

Simply deflate your kayak and reposition the tube by pushing the tubes all the way to each end of the tube cover.

What size pump fitting do I need?

The 3/4″ pump fitting is universal to all valves on Advanced Elements kayaks.

Why are my twist valves not holding air?

Make sure not to over-tighten or under-tighten the twist valves. Turn until twist knob is tight and cap is secure. If problem persists, email us or give us a call.

Where is my owner’s manual located?

The owner’s manual is located in clear plastic pouch on the inside of the duffel bag. If you need an extra manual it can be downloaded from our website.

Where is my repair kit located?

The repair kit is located in the mesh pocket on the back of your seat. For the Firefly™ and the Dragonfly™ models, it is located in the mesh pocket on top of the kayak.

How do I obtain the manufacturer’s statement of origin?

The manufacturer’s statement of origin is located in the back of your owner’s manual. It can also be downloaded from the Advanced Elements website. The top portion is all you need to fill out. The lower, first assignment portion, is intended for transfer of boat ownership.

Where can I register the warranty for my kayak?

You can register online or fill out the warranty registration card, located in the back of your owner’s manual, and mail it in.

Does it come with a carry case?

Yes, all of our kayaks come complete with a very heavy-duty duffel bag for transporting your kayak to your favorite destination.

What is the best way to pack the boat back into the duffle bag?

The key to repacking the kayak is to get all the air out of it. Do this by reversing your pump and sucking the remaining air out of each chamber. Then follow the folding instructions in the owner’s manual for folding.

Where do I order replacement parts?

Replacement parts can be ordered directly from our website. If you having trouble locating a particular part call us  on 021-4631711 or email for assistance.

Where do I order accessories from?

Accessories are also ordered from your local dealer or online retailer. Refer to the dealer locator for location near you.

What kind of pump should I use?

We recommend a bellows foot pump or double action hand pump.

Why doesn’t my 12-volt pump fully inflate my kayak?

A 12v pump is a great way to get the kayak started, but most typically only provide roughly 0.60 psi. Your kayak requires 2.0 psi to be fully inflated, so a 12v pump will do most of the work for you but, for full inflation, a bellows foot pump or double-action hand pump is necessary.

Why does air come out when I remove the pump hose from the main valve?

Air is escaping because your valve is in the deflate position. When the plunger is pushed in, the valve is set to deflate. The plunger should be up for inflation. Refer to your manual , or go here, for proper inflation and deflation techniques.

How should I store my boat?

When storing for an extended period of time, we recommend storing your kayak deflated in a cool dry area, out of direct sunlight.

What other accessories do you suggest?

These are a few other accessories that we would suggest if you don’t already have them.

a. Bellows foot pump (to take with you).
b. A good quality paddling PFD (lifejacket) designed for kayaking.
c. Roll-top dry bag 1 or 2 (for stowing gear on deck or behind your seat).
d. A 4-part take-down paddle (so it will fit in your kayak duffel bag).
e. A paddling jacket is a nice thing to have on cold wet days.
f. Safety whistle and strobe light. Always play it safe.
g. An external frame pack for packing your kayak into a back country lake.
h. A backbone (for Advanced Frame Series and Lagoon2).

How do you clean the kayak?

Hose it down with freshwater, and let it air dry before packing away for extended periods. Use a sponge to soak up any excess water and grit that may have made its way into the boat. You can also use soft liquid soap or a diluted solution of Simple Green.

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